Terms & Conditions
Effective Date: August 2025
Website: www.kilatesnyc.com
Welcome to Kilates NYC. By accessing or booking services through this website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our site or services.
1. General Use
- This website is owned and operated by Kilates NYC.
- By using this website, you confirm that you are at least 18 years old or have parental/guardian consent.
- We reserve the right to update, modify, or change these Terms & Conditions at any time without prior notice.
2. Services
- Kilates NYC provides Pilates and fitness training sessions, including private, duet, and group classes.
- All services are subject to availability and require advance booking.
- We reserve the right to refuse service to any individual at our discretion.
3. Booking & Payments
- All sessions must be booked in advance through our website or by contacting Kilates NYC directly.
- Full payment is required at the time of booking unless otherwise specified.
- Prices are subject to change without prior notice, but confirmed bookings will be honored at the rate at which they were purchased.
4. Cancellations & Refunds
- Private & Duet Sessions: 24-hour cancellation notice is required to avoid being charged in full.
- Group Classes: 12-hour cancellation notice is required to avoid being charged in full.
- No-shows or late cancellations will be charged the full session fee.
- All packages and sessions are non-refundable, non-transferable, and must be used within the stated expiration period(60 days from purchased date).
5. Health & Safety
- By participating in any session, you confirm that you are physically fit and capable of engaging in Pilates and fitness activities.
- You must inform your instructor of any medical conditions, injuries, or physical limitations prior to your session.
- Kilates NYC is not liable for any injury, illness, or accident that may occur during or after participation in our classes.
6. Liability Waiver
By booking a session, you acknowledge and agree that:
- Participation in Pilates and fitness classes involves physical exertion and carries inherent risks.
- Kilates NYC, its instructors, and affiliates are not responsible for any injuries, damages, or losses sustained as a result of participation.
- You voluntarily assume all risks associated with your participation.
7. Intellectual Property
- All content on this website, including text, images, and branding, is the property of Kilates NYC LLC. and may not be copied, reproduced, or distributed without permission.
8. Privacy Policy
- Personal information collected during booking will be used solely for scheduling, billing, and communication purposes.
- We will not share your personal data with third parties without your consent, except as required by law.
9. Website Use
- Users must not misuse this website by attempting to hack, introduce malware, or disrupt functionality.
- Kilates NYC is not responsible for any technical issues, downtime, or third-party service interruptions.
10. Governing Law
- These Terms & Conditions are governed by the laws of the State of New York.
- Any disputes arising shall be resolved in the courts of New York County, NY.
11. Contact Us
For questions about these Terms & Conditions, please contact: Info@Kilatesnyc.com